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Why buy from us?

Why buy from us

We understand there are many AV companies who could provide you with AV products but AV Partsmaster offer you the following benefits:
  1. We are a well established and dependable webstore - We've been in business since 2003 providing AV solutions to Schools, local authorities and businesses.
  2. First-Class Customer Service - Our staff know AV products and they understand what our customers need, and they'll make sure you get the right product for the job. Unlike many internet stores that sell products, we actively use them!
  3. A Focus on Excellence. We positively strive to be the best company for AV solutions and we want you to return to us for all your AV solutions
  4. We offer Purchasing Flexibility - options include online purchasing by credit card, or phone purchasing by either cheque or credit card - We even offer credit accounts for education local authorities, goverment and approved businesses.
  5. We offer Up-To-Date Product Information. We update our website within 24 hours of receiving manufacturer updates
  6. More Information And More Products Are Always Available To You. If you can not find the product or information you are looking for, simply contact us and we will find it for you - or exhaust all known resources in our attempt to satisfy your need
  7. Excellent Prices - We may not have the absolute lowest prices on the Internet, but hey, do you really want to buy a product from a guy running a business out of his bedroom? Sure, you may be able to find someone running a rock bottom prices outfit, but will they support it? Do they answer their phone? Do they honor warranties? Will they be around tomorrow?
  8. Quality Service and Support - We not only help you choose the best product for the job, we'll provide support to help you install it and get it working. Also, you'll get no "upsell" from us, if a less expensive product will do the job without compromising your needs, we'll recommend it first.
  9. We have a dedicated customer support team. Our operatives are happy to help you with any advice or help regarding your order. We welcome any feedback you might have, as we are continually striving to improve our service.
  10. Variable delivery options are available on all products. 
  11. We often run exciting special offers and competitions exclusive to our online shop.